Top 10 Tips for Total Implant Success
1. Top-producing implant practices educate every patient on implants. Does every one of your patients know about the benefits of implants?
2. Visual aids are extremely motivating for patients interested in implants. Do you use brochures, pictures and other visuals to educate and motivate each patient about implants?
3. An Implant Treatment Coordinator (ITC) acts as a liaison between the surgical and restorative practices, helping both provide optimal patient care. The ITC’s responsibilites include communication between practices, patient scheduling, internal marketing, case presentation, treatment monitoring and patient financing. Does your implant practice have an ITC?
4. Many patients cannot afford to pay for implants out-of-pocket. Does your practice present several financing options that make implant treatment affordable and convenient?
5. Top-producing practices use Power Cell Scheduling to reserve time throughout the week for implant cases. When a new scheduling system is combined with expertise in implant case presentation, the practice will immediately increase overall production. Does your practice have a system to properly schedule implant cases?
6. Customer service is at a much higher level in successful implant practices. Do you survey patients regarding customer service, reward patients who refer family and friends, and begin to build value from the very first phone call to increase case acceptance?
7. Successful implant practices have a strong referral-based marketing program in place. Do you market all your current referrers and potential referrers consistently throughout the year?
8. Patients cannot accept treatment that has not been presented. Don’t pre-judge patients or their perceived ability to pay. Has every patient who would benefit from implants had an implant exam and treatment presentation – even if they have not expressed specific interest?
9. Specific training on implants is essential for every team member. This should occur within the first month of any new team member joining the office. Has every team member been trained and are they able to educate your patients about the benefits of implants?
10. The most profitable implant practices operate like a business within the practice and have measurable goals. Do you set realistic monthly, quarterly and annual goals for implant product?
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Terrific insight. Now if we can just get the costs down some. That’s the number one issue faced by most clients.